If you got a virus usually it will disable the following things so that you can't be able to delete the virus.
It will disable Folder Options menu item from View menu, disables the Task Manager, and disables the Registry Editor.
You can enable all these from the Group Policy editor by yourself manually.
- Go to Windows > Run > gpEdit.msc
- Folder Options: Go to User Configuration > Administrative Templates > Windows Components > Windows Explorer > Removes the Folder Options menu item from the Tools menu. Disable this option. Now you should be able to see Folder Options in the View menu of your explorer window.
- Task Manager: Go to User Configuration > Administrative Templates > System > Ctrl+Alt+Del Options > Remove Task Manger. Disable this option.
- Registry Editor: Go to User Configuration > Administrative Templates > System > Prevent Access to Registry Editing Tools. Disable this option.
You can use Process Explorer as alternative for Task Manager. Similarly you can use Explorer2 as alternative for default windows explorer. If you don't like Explorer2 many more explorer softwares are available, you can choose from any of those. I don't know alternatives for the Registry Editor. Please feel to share those you know in the comments section below.
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